What we support
Set-up, troubleshooting, updates and everyday assistance for your team’s computers.
Help with business email, apps and connectivity on tablets and mobile phones.
Diagnosing connection problems, slow machines, printers and shared resources.
Installation, configuration and support for Windows Server environments.
Support for routers, switches, Wi-Fi and cabling that keep your office connected.
Ongoing management of your ICT infrastructure services and environment.
A technician at your premises for hands-on work and practical advice.
Quick help over a secure remote session, without waiting for a site visit.
Microsoft cloud accounts with 5GB storage per user, as included in the applicable package.
Looking after the equipment and set-up your people use every day.
Remote and on-site
With your permission, a technician connects securely to your device to troubleshoot software, email, account and configuration issues. Remote support is available 24 hours as part of our support packages, and there is no travel time.
For hardware faults, cabling, network equipment, new installations and hands-on advice, we visit your premises. Each package includes a monthly allocation of on-site hours, with no call-out fee within a 40km radius.
Tell us how many users and devices you have and what's causing problems. We'll recommend a suitable support arrangement.
